Office Policies

To make sure that I provide you with a wonderful experience I just want to set out some more information for you which I think you will find helpful.


Office Hours

The business is just me! I am the genuine personal touch that you get when you become choose a small business. This means my hours are flexible but if you want to get in touch with me I do have working hours of 10am to 5pm, Monday to Friday and I will get back to you as soon as possible.


Communication

My preferred communication method is email. Once we have an initial consultation email is a good way to track our conversation. If however your prefer social media let me know and we can chat about what works best for you.


Appointments

All appointments/consultations will be arranged in advance and I require a 12 hour cancellation notice just so I can change any arrangements I’ve out in place. I work mobile, so that means I can come to you or near you for appointments at a time that suits you. Evening and weekend appointments are available but limited so please get in touch to arrange that.


Payment Terms

Booking Fee – this is a payment to secure your wedding date, even if you don’t know what style of stationery you would like just yet. Great for dates booked well in advance or to secure a special offer.

Deposits – This is a payment taken when you book your stationery with me, this will come off the final bill at the end.

Balance – This is due when you have signed the print approval form. Payment is needed before printing can commence.

Payments can be made via Cash,Card, Online or Bank Transfers.